Shipping & Returns
GRANOLA SHIPPING POLICY
We want you to get your Granola products as soon as possible. We process and ship most orders within 3-5 business days. We ship via USPS Priority, so shipping transit should take 3-7 business days. All shipments are carbon offset and packaged in compostable mailers.
GRANOLA RETURN POLICY
We want you to dig any product that you purchase from us. If you purchased a product from our site and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refund for the product. All discounted products are final sale and not eligible for a return or exchange.
Return shipping costs are the responsibility of the customer, unless the product was damaged/defective when you received it. If you received your Granola product as a gift and don’t have the original packing slip, please contact us with details of your return at email@example.com
1. Prepare your return order by including the packing slip and note the reason for return. If you don't have the packing slip, please include your name, email address and order number.
2. Mail your return to:
3100 Airport Way S #28
Seattle, WA 98134
3. Once your return is received and checked you’ll get an email notification that we’ve issued your refund. Depending on your payment method the refund will be completed in 5-7 business days to the original payment method (Credit Card, PayPal or Gift Card).